Does The Body Shop offer free returns? What's their exchange policy?

What's The Body Shop returns and exchanges policy? Can you return in-store? How many days do you have to return items to The Body Shop for a full refund? Do I need a receipt to return my item to The Body Shop? Do items need to be in new condition?
The Body Shop's returns & exchanges policies are rated: 4.5 - 2 ratings

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Knoji Staff
136
Posted Jun 19, 2017

Yes, The Body Shop does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out The Body Shop's homepage for additional pages with information on returns and exchanges.

Shopping tip: (November 14, 2018): Use promo code BC4M1019T2Y to save $10 off at thebodyshop-usa.com — redeem it here. You can also view more The Body Shop promo codes.

As of Wednesday, Amazon.com is also offering 20% off The Body Shop items on their website.

Update: we've found 136 more skin care stores that currently offer free returns & exchanges and 1,064 health & beauty stores that are offering free returns & exchanges . You can also view all 6,309 stores that offer free returns & exchanges across all categories.

This user rated The Body Shop's returns & exchanges policies: 5.0
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Amy Russell
6
Posted Apr 28, 2013

Yes, Hobby Lobby does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Hobby Lobby's homepage for additional pages with information on returns and exchanges.

This user rated The Body Shop's returns & exchanges policies: 4.0
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Rated 4.3 - 22 reviews

About The Body Shop

The Body Shop is a smaller skin care company operating the e-commerce site thebodyshop-usa.com. The Body Shop sells its products and services in the skin care vertical, offering discounts and promo codes to its customers infrequently. The Body Shop is very well-regarded among shoppers on Knoji, with 22 ratings and an average rating of 4.3 stars. The Body Shop scores very highly compared to other brands in the skin care industry, providing 10 e-commerce features to better serve its customers.

The Body Shop's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
The Body Shop offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
The Body Shop offers free shipping on all qualifying orders. Get free delivery on your order from The Body Shop, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that The Body Shop may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
The Body Shop accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that The Body Shop may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that The Body Shop may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that The Body Shop may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
The Body Shop supports a promo code box on their website. Check the The Body Shop promo codes page for the latest coupon codes from The Body Shop. Read full answer >>
Military Discounts:
Maybe
It appears that The Body Shop may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that The Body Shop may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
The Body Shop offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Customer Reviews:
Maybe
It appears that The Body Shop may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that The Body Shop may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that The Body Shop may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that The Body Shop may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that The Body Shop may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that The Body Shop may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that The Body Shop may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
The Body Shop offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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