The Body Shop is a company that sells natural products to enhance the body. All their products are animal cruelty free and vegetarian. They were the first international cosmetics brand to be recognized under the Humane Cosmetics Standard for their Against Animal Testing policy. You can shop by Gifts, Body, Bath, Skincare, Makeup, Fragrance, For the Home, Men or you can Shop by Line.
The company constantly seeks out wonderful natural ingredients from all four corners of the globe, and they bring you products bursting with effectiveness to enhance your natural beauty and express your unique personality. However in creating their products they are committed to reducing their impact on the environment by reducing the energy they consume and generating less waste.
They take full responsibility for the way they run their business. They are trying to go green and stay green by reducing their CO2 emissions from these activities by 50 percent, including emissions from electricity, gas and diesel consumption. They are constantly seeking to minimize the amount of packaging they use to transport their products to stores.
The company started its journey in 1976 when the very first The Body Shop store opened in Brighton, on the south coast of England. By 1978 a kiosk in Brussels became the first overseas franchise, and by 1982 new shops open at the rate of two per month.
The founder is Dame Anita Roddick who is also a Human Rights Activist. The Body Shop headquarters was launched in the UK in 1994, Canada in 1995, Australia in 1997, and USA in 2001. It has stores in 48 states in the USA and is set to grow even bigger.
On July 2006, The Body Shop becomes part of the L'Oreal Group and de-lists from the London Stock Exchange. It operates independently within the L'Oreal Group and is led by the current management team of The Body Shop reporting directly to the CEO of L'Oreal, Jean-Paul Agon.
The company website does not have a testimonial page or a comments section on its website but they have customer reviews under its individual products. For their Banana Shampoo they acquired a 4.5 star rating. "This is a fantastic shampoo, very gentle and it smells divine. I always use with the conditioner which is equally as good." Joshuasmum.
However when searched, there were no found reviews on other review sites such as CNET, Epinions and so forth. The company also has no negative reports with the Better Business Bureau.
Unfortunately, The Body Shop is not accredited by the Better Business Bureau (BBB). They are however rated B on a scale of A to F. The BBB received one complaint filed against the company which was closed in 2011 and there were no reviews logged in their database.
There are also no featured awards or certificates that the company has achieved. Also, there are no accreditations displayed and it is not known if they are apart of any associations. There is also no privacy certificate displayed by the company bit the company states that they use Secure Sockets Layer (SSL) technology to protect a user’s credit card information.
According to webstatsdomain, Thebodyshop-usa.com is ranked 21,532 in the world among the 30 million domains as per its Alexa page rank. This site is relatively popular among users in the United States as it gets 76.1% from the country.
This site is estimated to worth $24,922USD having a Google page rank of 6 out of 10. It has 2,411 back links and 1618 organic keywords. The site is also deemed as 100% safe to browse.
The Body Shop does operate an official Twitter account with 5165 tweets, 2650 following 28,944 followers. Its Facebook account gets updated frequently and has 173,000 likes. They also have a Pinterest account for the company which is also very popular among masses with 1420 pins, 37 likes and 53 on board.
The website’s official blog & RSS feeds could not be located. However they have a YouTube channel where videos are posted having 1563 followers and 571529 views.
The payment information are secured by using (https ://) connection. Google Safe browsing also gives the site a safe rating. Of the 8 pages that were tested over the past 90 days, no pages resulted in malicious software being downloaded and installed without user consent. This site is also not currently listed as suspicious and has not hosted malicious software over the past 90 days.
The prices on the website are not expensive at all. For the Gifts section, one can find a gift for as low as $9. Also in the bestsellers featured section, you can grab something for a cheap price of $13.The company is also featuring free shipping with every order over $50. These prices are competitive on the market but they can be afforded by the average person.
The Body Shop sates that in compliance with FAA regulations, they are unable to ship products containing alcohol via the US Postal service. They are unable to accept orders for P.O. Box addresses and they are not responsible for errors due to printing. For ground shipping the standard price is $5.95.
You can place your order by 3 PM Eastern Time and you'll receive your order within 7 business days. This option is not available for orders shipping to Alaska and Hawaii. The standard prices for UPS 2 days shipping varies between $12- 15.50 and UPS overnight shipping the prices ranges from $20-22.50.
The Body Shop regrets to inform that they do not ship to PO Boxes, or international addresses, including Canada, APO/FPO/DPO addresses, US Protectorates (Guam, Puerto Rico, and US Virgin Islands) at this time.
According to the website, you can pay for purchases on thebodyshop-usa.com using a major credit card, including Visa, MasterCard, Discover or American Express or by using online credit. If you are registered with the company, you can enter several credit cards, and then decide at checkout time which one to use.
If you aren't registered, you'll need to enter your credit card information each time you place an order. Beside traditional credit cards, other alternative methods like Paypal, EbillMe, BillMeLater, E-Check, EFT, QPass are also not known.
The company has a straight forward return/exchange policy. If there product does not meet your expectation, you can simply return your purchase with the receipt or original invoice to any of their locations or send the product by mail shipping prepaid by you, the customer, to The Body Shop Returns Department, The Body Shop, 5036 One World Way ,Wake Forest, NC 27587.
Purchases made with a credit or debit card will be credited back to the card. If you do not have your receipt they will be happy to provide you with a store credit based on the lowest selling price in the last 30 days to use toward any of your favorite products.
Also, if you need to return or exchange an item, you can use their return form. Simply return your purchase with the receipt or original invoice, by mail shipping prepaid by to the same address mentioned above..
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